RETURNS
All sales of firearms, firearm parts, ammunition, ammunition components, blank cartridges are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL and transferred are FINAL UPON SHIPMENT.
If a defect is discovered in any non-FFL products sold you will have two options. You may contact the manufacturer directly and request a warranty repair or replacement or you may contact us at [email protected] to request a return for refund, WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.
If a defect is discovered in any firearm or other FFL item after being transferred to the receiving FFL you must contact the manufacturer directly and request a warranty repair or replacement.
Shipping costs will not be refunded for any approved returns that are not warranty claims. Cowtown Firearms, LLC reserves the right to dispute any bank or credit card chargebacks. Cowtown Firearms, LLC reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment. All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides. You should always inspect your firearm(s) PRIOR to completing the transfer with your FFL dealer to whom the firearm was shipped. Fees charged by a receiving FFL dealer transferring a firearm to the end user will not be refunded by Cowtown Firearms, LLC for any reason. These transactions are at the full risk and expense of the customer.
ORDER Cancellations:
- As soon as you place your order your payment is processed and our automated processes begin immediately after the order is placed. For this reason and since there is work involved when canceling an order, all orders canceled for any reason will be charged a 15% cancelation fee. By placing an order with us you agree to pay a 15% cancelation fee (maximum fee of $30.00) should you decide to cancel your order for any reason. Additionally, If a credit card was used for the order, your refund will be minus 3% credit card fee as well as the cancelation fee. This fee is charged even if you cancel immediately (within seconds) after placing the order. Please be sure of your order, and its accuracy, before you place it with us. Unless you are 100% sure you want the order, please do NOT place it. Thank you in advance for your understanding of this policy.
- Orders cannot be canceled by email. Any cancelations via email will not be accepted. You must call 817-932-0825 during normal business hours and speak to a representative to cancel your order.
- Orders in status: Ready for Packaging, Packed, or Shipped cannot be canceled.
WEBSITE TERMS
Cowtown Firearms, LLC makes it a priority to provide accurate and up-to-date product information and specifications for items listed for sale on this website; however, errors and changes in circumstance do occur.
All information is provided “As-Is” without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Cowtown Firearms, LLC be liable for any special, indirect, punitive, or consequential damages resulting from any use or performance of or content errors or omissions in the information, even if notified in advance of the potential for such damages.
All users of the information agree that access to any use of the information is subject to these Terms and Conditions and all applicable laws, and such access and use is at the user’s own risk.
Cowtown Firearms, LLC reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings or reflect changes in circumstance. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details. Cowtown Firearms, LLC is not responsible for website performance in any particular browser or in the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.
LEGAL DISPUTES
These Terms and Conditions shall be governed by the laws of the State of Texas. By placing an online order with Cowtown Firearms, LLC, customer hereby
- Submits to the exclusive jurisdiction of the federal or state courts located in Fort Worth or Tarrant County, Texas, in any litigation, suit, action or proceeding arising out of, or relating to, the order or these Terms and Conditions
- Knowingly, voluntarily, and irrevocably consents to the personal jurisdiction and venue of said court
- Waives any right to dismiss or transfer it may have based on improper venue or forum nonconveniens to the conduct of any proceeding in said court.
By placing an order through this website, customer agrees to HOLD HARMLESS AND INDEMNIFY Cowtown Firearms, LLC and its managers, members, affiliates, directors, employees, agents, or licensors for any and all costs, damages, or expenses (including reasonable attorney fees and other professional fees and disbursements) including indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or use arising from out of or in connection with any claim, cause of action, or legal dispute of any kind arising from or relating to any transaction made with Cowtown Firearms, LLC or in connection to the use of or inability to use, any product provided by Cowtown Firearms, LLC or in the enforcement of these Terms and Conditions by Cowtown Firearms, LLC.
WARRANTY FOR NEW FIREARMS/PRODUCTS
- New firearms/products are warranted by the manufacturer and product returns/repairs should be arranged directly with the manufacturer.
- Most manufacturers will require the customer to pay shipping to send firearms to them for repair. This is not ideal, but is the policy of most. Please expect to be responsible for the shipping if you have a warranty issue. Please do not order from our company if this is a concern to you. We are being 100% upfront in an effort to avoid you being surprised later.
AGE RESTRICTIONS
By placing an order at CowtownFirearms.com, you are agreeing that you are of legal age to purchase each of the items listed on your order. This includes, but is not limited to, attesting that you are at least 21 years of age if you are purchasing a handgun, a lower receiver, or handgun ammunition and that you are at least 18 years of age if you are purchasing a long gun or long gun ammunition.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Cowtown Firearms, LLC or its content suppliers and protected by the United States and international copyright laws. The compilation of all content on this site is the exclusive property of Cowtown Firearms, LLC and protected by U.S. and international copyright laws. Software used on this site is the property of Cowtown Firearms, LLC or its software suppliers and protected by the United States and international copyright laws.
SEVERABILITY
If any provision of these Terms and Conditions shall to any extent be held invalid or unenforceable by a court of competent jurisdiction, then: (a) the remainder of the Terms and Conditions shall not be affected, and every remaining provision of the Terms and Conditions shall be valid and binding to the fullest extent permitted by law, and (b) a suitable and equitable provision shall be substituted for such invalid and unenforceable provision in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provision.